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Customers who are tired of looking for answers to their query are at the right place. In this page, you will get enough information regarding how to resolve your issues with any product that you have purchased from the Best Buy site. The website offers a whole range of services to its customers whenever they encounter trouble with anything related to Best Buy. The Best Buy Customer Service always provides you their back by offering up to 6 methods of getting in touch with them. 

In total, you can communicate with the team in almost 6 possible ways; phone call, email, live chat, Facebook, web, and Twitter. You can make use of these communicative methods from any place at any time. Choosing the easiest way to reach the Best Buy Customer Support depends totally on you. You can check out the detailed information regarding the communication options in this page. In this page, you will get the best and latest information regarding the customer service. This is the reason why millions of customers use this website to get assistance. You also have the option to share your experience and give feedback on the services provided on this page. 

What information can you seek through Best Buy Customer service? 

You can get to know about the following services by contacting the support team: 

Payment and pricing 

  • Payment methods 
  • Gift Cards terms and conditions 
  • Best Buy Credit Cards 
  • Statement charges 
  • Special offers and digital coupons 
  • Tax information 
  • Price Match Guarantee 
  • Promotional exclusions 
  • Student Deals  
  • Pay with Points service 
  • Pricing 
  • Best Buy Pay app 
  • Progressive Leasing 
  • Deal of the Day 


  • Delayed orders 
  • Cancel your order 
  • Check your order status 
  • See your purchase history 
  • Volume purchasing 
  • Giving a gift 
  • International orders 

Product information 

  • Product availability 
  • Downloading digital content 
  • Recycling of a product 

Returns and refunds 

  • Return and Exchange Promise  
  • Problems with an order in case you received damaged, defective or incorrect items 
  • Getting receipt copies 

How can you seek Best Buy Customer Service? 

Best Buy’s Best Toll-Free Phone Number 

By dialing the Best Buy toll-free phone number you can skip the hassle of reaching through an agent and then getting the whole information regarding your products. The most common problems for which customers like you dial the phone number includes the dispute over charges, missing an item, geek squad support, and resolving most of the aforementioned issues. The Best Buy Call Center has employees from all over the world reducing the language differences. 

Best Buy e-mail Service 

A number of customers seek help from email option to get the fastest reply. You just need to write to them about the problem you are facing and your query will be resolved in no time. This is considered one of the best services for getting better results. This is done because e-mail is a convenient way to connect with Best Buy customer support team. While doing this, you can also do multiple other tasks and keep a check on your inbox for the reply. Sadly, the waiting thing doesn’t go right form most of the humans. That is why they prefer to involve in “Live Chat” with the executives. The e-mail service is delivered on the first come, first serve basis, but the chat service is not. Sometimes, it becomes annoying with e-mail service, when you have to wait for the reply until the next business day.  

“Live Chat” Best Buy Customer service 

Best Buy “Live Chat” option is an excellent way of making communication because you get helped quickly from an agent. With an agent you can share your problem and you don’t have to wait for a longer time to get the reply. Generally, the “Live Chat” option keeps blinking on the right side of the page when you open the support site.  

If you found the information on this page helpful, do not forget to leave a comment or give your feedback about the Best Buy Customer Service.